Privacy Policy

1. Information We Collect

We may collect information you provide directly to us, including:

• Name
• Email address
• Phone number
• Business name
• Billing or shipping information
• Vehicle information, including year, make, model, trim, VIN, mileage, and part needs
• Photos or descriptions of vehicle damage or requested parts
• Messages, quote requests, order details, and customer support communications

We may also collect limited technical information automatically when you use our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Referral source
• Approximate location based on IP address
• Cookies, analytics identifiers, and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide auto parts quotes
• Verify vehicle compatibility
• Source OEM, aftermarket, recycled, or used parts
• Communicate with you about your request, order, quote, delivery, or support issue
• Process payments and invoices
• Arrange shipping, delivery, or pickup when applicable
• Improve our website, tools, listings, and customer experience
• Detect fraud, abuse, security issues, or misuse of our platform
• Maintain business records
• Comply with legal, tax, accounting, and regulatory obligations

We may use vehicle information, including VINs, to identify compatible parts and reduce incorrect orders. However, compatibility is based on available data and may still require final confirmation before purchase or installation.

3. Cookies and Analytics

Partix may use cookies, pixels, analytics tools, and similar technologies to understand how users interact with our website, improve performance, remember preferences, and support advertising or marketing efforts.

You can usually adjust your browser settings to reject or remove cookies. Some website features may not work properly if cookies are disabled.

4. Sharing of Information

We do not sell your personal information.

We may share information only when necessary to operate our business, including with:

• Parts suppliers
• Shipping and delivery providers
• Payment processors
• Website hosting and software providers
• Analytics and security providers
• Installers, repair partners, or fulfillment partners when relevant to your request
• Professional advisors, including attorneys, accountants, or insurers
• Law enforcement, courts, regulators, or government authorities when legally required

When we share information with service providers or partners, we do so only as needed to fulfill your request, operate our services, protect our business, or comply with the law.

5. Payments

If you make a payment through Partix, payment information may be handled by a third-party payment processor. Partix does not intentionally store full credit card numbers unless clearly disclosed and handled through a secure payment provider.

Payment processors may collect and process your payment information according to their own privacy policies and security practices.

6. Vehicle and VIN Information

Partix may collect and use VINs, part numbers, trim details, and vehicle specifications to help identify compatible parts. This information may be shared with suppliers, databases, or fulfillment partners to process your quote or order.

A VIN may reveal details about a vehicle, but Partix does not use VIN information to track individuals beyond what is necessary to provide parts-related services.

7. Communications

By submitting your information to Partix, you authorize us to contact you by phone, text message, email, or other reasonable methods regarding your quote, order, delivery, account, or support request.

You may opt out of promotional communications at any time. Transactional messages related to quotes, orders, billing, delivery, or support may still be sent when necessary.

8. Data Retention

We keep information for as long as necessary to provide services, maintain records, resolve disputes, prevent fraud, comply with legal obligations, and support legitimate business needs.

We may retain quote requests, order history, customer communications, invoices, and vehicle information for business, warranty, accounting, or legal purposes.

9. Security

We use reasonable administrative, technical, and organizational safeguards to help protect your information. However, no website, database, or online transmission is completely secure. We cannot guarantee absolute security.

You are responsible for keeping any account login credentials confidential.

10. Third-Party Links

Partix.co may contain links to third-party websites, suppliers, advertisers, payment processors, or partner services. We are not responsible for the privacy practices, content, or security of third-party websites.

You should review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Partix is intended for adults and businesses seeking automotive parts and related services. We do not knowingly collect personal information from children under 13.

If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

12. Your Privacy Choices

Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information.

You may contact us to:

• Request a copy of information we have about you
• Ask us to correct inaccurate information
• Request deletion of certain information
• Opt out of promotional messages
• Ask questions about our privacy practices

Some requests may be limited by legal, accounting, fraud prevention, warranty, dispute resolution, or business record requirements.

13. State Privacy Rights

Certain states may provide additional privacy rights regarding personal information. If applicable, Partix will respond to verified privacy requests as required by law.

We do not sell personal information as the term is commonly understood. If our practices change, this Privacy Policy will be updated.

14. Business Transfers

If Partix is involved in a merger, acquisition, financing, restructuring, sale of assets, or transfer of business operations, customer information may be transferred as part of that transaction.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on Partix.co with a revised effective date.

Your continued use of Partix.co after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

For questions about this Privacy Policy or your personal information, contact: